Usually despatched in 2 weeks.
Delivery & Returns
Delivery Times & Charges
An approximate timescale for despatch is given for each product. We will endeavour to inform customers of any deviation from stated times. Please note delivery timescales may vary for unforeseen reasons (e.g. national/international carriage times).
For more detailed delivery times indicator, please click here
United Kingdom & Northern Ireland – delivery is free on retail orders over £50.00; and £5.00 on smaller orders.
For all export orders, delivery is charged at cost. The delivery charge will be added to your order at checkout.
If you wish to return goods, please notify us within 14 days of receipt. Goods must be returned in original packaging and in an unused condition. The customer will be responsible for paying the cost of return carriage; unless there was a fault with the item(s); or the wrong item(s) was sent.
If your items qualify for a refund, we shall process a refund for the price of the items only. i.e. if additional shipping charges were paid, these will not be refunded – unless there was a fault with the item(s); or the wrong item(s) was sent.
Sterling silver goods, bespoke items and goods sent to non-EU countries are exempt from the terms of the ‘Distance Selling Regulations’. Please contact us by email or phone should you wish to return these items.
These terms and conditions are in addition to your statutory rights.
Why buy from Lincoln House?
As specialists, we have cutlery to match most budgets and tastes – our range encompasses outstanding contemporary cutlery styles, ornate and flamboyant designs and all the most famous traditional English patterns.
By bringing you cutlery direct from the manufacturer to your table top, we offer much better prices than you will find in the shops. Within the majority of the ranges we sell (with the exception of sterling silver cutlery and David Mellor cutlery) you will find that our cutlery sets are progressively discounted; versus the price of the equivalent number of individual pieces. That means the more you buy, the more you save!
And all this is backed by professional and personal service – we are here to be as helpful and informative as you need us to be. Just pick up the phone or email us.
We supply cutlery for your home, for restaurants and hotels, as well as prestigious sporting venues and clubs. We supply cutlery throughout the UK and worldwide.
UK prices displayed in GBP (£) and include VAT at 20%.
We accept payment in Euros, US Dollars, Canadian Dollars and Australian Dollars. Our site automatically detects if you are in one of these countries and converts prices with zero VAT.
If you are outside of these countries/regions all prices will be displayed in GBP (£).
If you have any questions, or would prefer to order by phone – please call us on 01458 258 458 or contact us here. We aim at all times to give all our clients a professional and personal service, so when you call you will be talking to someone who is knowledgeable and helpful – not a call centre!
We have spent our careers making and selling the finest cutlery and silver and we look forward to helping you too.