Shipping policy

Delivery Charges

United Kingdom & Northern Ireland – FREE delivery on orders for £50.00 or more; a £4.95 delivery charge will apply to smaller orders.

International shipping costs vary. For all international orders, shipping is charged at cost, based on order value and estimated size/weight of package. The shipping charge will be added to your order at checkout when the destination country is added. The international shipping charge does NOT cover any import duty or taxes that may be due. If any import duty or taxes are owed, it is the responsibility of the ‘receiver’ (i.e. the customer), to pay them, not the ‘sender’ (i.e. Lincoln House Ltd.). The receiver will be contacted by the relevant organisation in their own country regarding payment.

Delivery times indicator

Prompt delivery (1-7 days)

  • Arthur Price – all products available from stock.
  • Elia – all products available from stock.

Delivery 1-3 weeks from order date

  • Carrs silver plate* – available from stock.
  • Cream Handled Knives – we try to keep the main knives in stock, but forks, spoons and serving items may be made to order.
  • Forge de Laguiole – all items available from stock, but imported from France, which is currently taking approx 3 weeks.
  • Robbe & Berking – silver plated and stainless steel cutlery available from stock, but imported from Germany, which is currently taking approx 3 weeks.
  • Robbe & Berking – sterling silver cutlery available from stock – but must be hallmarked for UK sales, which can take 2-3 weeks.
  • Robbe & Berking – Bar Collection, all products available from stock, but imported from Germany, which is currently taking approx 3 weeks

Delivery 3-5 weeks from order date

  • Sheffield – all silver plated and stainless steel cutlery made to order.

Delivery 6-8 weeks from order date

  • Carrs – all sterling silver items are made to order, not available from stock
  • Carrs – some silver plate patterns** are made to order, not available from stock
  • Carrs – cabinets & tables are made to order, not available from stock

    Silverware (except photo frames). Stocks are subject to change, please contact us for current availability.

*Carrs silver plate patterns on 1-3 weeks delivery: Bead, Dubarry, English Thread, English Reed & Ribbon, Grecian, Kings, La Regence, Old English, Rattail, Vision
**Carrs silver plate patterns made to order, delivery 6-8 weeks: Albany, Baguette, Coburg, Empire, Feather Edge, Fiddle, Fiddle Thread & Shell, French Leaf, Gadroon, Harley, Jesmond, Lily, Lotus, Queens, Russell, Simplicity, Victorian Bead.