Privacy Policy

This Privacy Policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Statement.

From time to time we may change this policy by updating this page. You should regularly check this page to ensure that you are happy with any changes.

What we collect

Log Files

When someone visits this website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website using the data in the logs. We will not associate any log data gathered from this site with any personally identifying information from any source.

Comment and Enquiry Forms

Our website allows visitors to leave comments and contact us via an enquiry form. We collect the following information:
  • Contact details such as Name, Email, Web Address
  • IP Address
  • Comment
  • Enquiry
We require this information for the following reasons:-
  • To improve our products and services
  • To encourage visitor interaction and discussion on our website
  • To be able to respond to visitor enquiries
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. You will have the opportunity to opt out of this at this time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website does not contain links to any other websites.

Controlling your personal information

We do not sell, distribute, lease or pass on personal information to third parties, this would only happen if we were required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

Credit Card Security

All credit card numbers are encrypted in the software when orders are placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website and are deleted altogether once the order has been completed and the payment has been charged.

Lincoln House Ltd
28 Whitecroft
Gosfoth
Cumbria
CA20 1AY
UK

Phone: 01946 725 725 (from abroad +44 1946 725 725)
Email: info@cutlery.uk.com